Reviews for ZO Skin Centre® Laguna Beach

If I could give more than five stars for Zo Skin in Laguna Beach I would. The products they sell need every accolade in the world. Whether you want anti-aging from needles or skincare, Serene sets you up with a plan to literally reverse the aging process! The staff is a core group of the nicest women in the world. Needles in the face can be a scary aspect, so Serene and Daniele do the most amazing job of making the patient feel at ease / comfortable! They also offer the most amazing facials where you can see the results instantly! Kate does an amazing Dermaplane facial that leaves my skin flawless every time. More

I stopped by after having trouble finding all of the products I needed but as soon as I walked in I was greeted warmly by Danielle. She was efficient and very nice. I'll definitely back, I can get these products from other places too but because she made it so easy it's my new go to for zo skin products. More

Hi had the privilege of meeting Serene referred to me by lovely Ericka who works there. All the girls are great and everyone is so graciously welcoming. I met Serene for Botox and filler. She addressed my concerns and she went above and beyond to make me feel as youthful as I can. I asked her what areas she sees that can benefit with filler. Her expertise advice directed me to doing all she recommended. I honestly have been getting Botox and filler for over 20 years and I have never been happier than I am now seeing Serene. She is well education and knows exactly what to do and how to do it. Zero pain, zero bruising. I left with a huge smile on my face and can't wait to get back in. Love her and all the women there! More

Well...here I am wondering just how these products have managed to age me backwards. I first met Dr. Obagi 10 years ago, and I can’t say enough lovely things about him and his daughter Serene, who sees me now. She is very educated on skin and her programs for my pigmentation have been amazing, along with a peel and laser that basically gave me a facelift. Very kind staff, beautiful location, and the best skin line of products that exists out there. More

I usually go to the Beverly Hills clinic but this clinic is even more beautiful!! I was in OC and I didn't know Serene saw patients at this clinic too. She did my Botox and my fillers in lips and cheeks. I am always shocked to have no bruising or swelling with her!! I'd give this place 10 stars if I could. More

I decided to go to ZO in Newport to get a facial before my birthday. I saw Kate and she immediately made me feel comfortable and welcome.  She addressed my concerns and wrote me a up a protocol that I have been using with great results.  We did a dermaplane and my skin is smooth and I have received even more compliments on my skin than usual.  Kate is also very personable and funny! I plan to incorporate facials into my monthly routine and am already booked to see Kate again! More

I just want to write about my amazing facial the other day with Kate. Kate was so friendly and funny and gave me advice on how to use the products I bought properly. I will definitely be going back and seeing Kate for my next facial. I had a great experience. More

I’m so glad that I met Serene, she did the best peel and laser treatment on me. My skin really improved and looks amazing. People always ask me what I use for my skin and it’s not only the ZO products, but the procedures that Serene does has really made a huge difference. She really takes the time to explain the process and what to expect during the healing process. She also kept in contact with me afterwards which was personable and appreciated. More

Love my facials with Josie. She is a beautiful soul and has the best energy. Plus, she does an awesome job. She makes great product recommendations and does not upsell. My skin is the best it’s been in years because of her. More

The best skin care in Newport Beach. Super competitive prices. Excellent facialists. Great for men skin needs More

I believe this man is the best. He approaches skin differently than anyone I know that's out there. I usually try all sorts of products but once I saw how brilliant he was, I switched to using all of his products. He knows skin & yours, after looking at you for 3 seconds. No joke. More

Today I started my journey with Dr. Obagi's products. As I suffer from acne till this day, I am hesitant to see results and my money's worth for what I paid. I did feel a bit on edge today because I felt like I did not receive enough attention during my consultation. It felt rushed and I felt put aside and I am not too happy about that. I would not recommend anyone to seek this facility for help regarding acne. I started off with moderate almost nothing on my face (just pigmentation and scars) after using the products (long list of them almost about 10 products) my face began to break out and turn red almost purple. They follow the philosophy of worse before better; which does not coincide with my way of thinking. I stopped using the products after two months and now my face is full of scars and the redness remains.I would not recommend this place at all. Save your money, your time and your skin. Reply to Obagi:Thanks !!! Now I have severely damaged skin and it will never look the same thanks to your products. They all damaged and burned  my skin. Save your money !!! More

Using Melamix and Vitamin A including the whole regimen cleared my skin and made it flawless. Never had better skin in my life while under the regimen! Obagi is the best! Thank you More

Dr Obagi and staffI have been a loyal customer for many years because Dr Obagi is the best! He has a progressive scientific approach to skin care that yields effective results! Obagi and his awesome professional staff educates and demonstrates they are more than just a BRAND. Thank you my health and life has improved because of your genius!Javan More

I've been a patient at ZO Skin Center for over a year. Kristy and her team have been amazing!! They are like a family, and always make me feel so welcome and well taken care of. I love what the products have done for my skin! I will always come here. I highly recommend ZO! More

I went to see Dr. Obagi earlier this year to get 2nd opinion on a bump on my face that I thought was cancer.   My original dermatologist wanted to remove it which would have left a scar.  The moment Dr. Obagi walked into the room he easily diagnosed that it was nothing but a wart (embarrassing).  If I would have went with the advice of my original dermatologist, I would have had an unnecessary scar on face!  To my surprised he diagnosed I had Rosacea and recommended an aggressive treatment that I have just started.  I found the staff incredibly knowledgable about the ZO skin line, professional, and caring.  Also, they were very helpful in walking me through how to use the products (several times).  I've already recommended Dr. Obagi to several friends and will continue to do so. More

Dr. Obagi teaches you how to approach your skin in a scientific manner. I've always read about new products and stocked up my cabinets with some of the most expensive skin care lines out there, but now I see that I was just being brainwashed by magazines. I have seen the most improvement when using his products. You can meet with him so that he can assess your skin and tell you exactly which of his products to purchase and how to use them. More

I love their line of skin care products. The staff is friendly and knowledgeable. Kristy, was exceptionally informative on all of the cosmetic services offered at this location. Great customer service! More

Dr. Obagi is simply the best,spectacular doctor, and an amazing staff! More

I've been to many skincare institutes in my lifetime and Obagi is top-notch. The experience and service was excellent and I would highly recommend this place to any of my friends who who care about exceptional skincare, and most importantly, results. More

I highly recommend going here for all of your skin care needs. Carolyn is so sweet, very professional and knowledgable. I had really bad acne in the past, but after going to Carlyn, my skin feels so smooth and hydrated. More

I don't often give five star reviews but I feel as a regular and longtime satisfied customer I had to. The ZO Skin Centre has saved my skin ever since my days of acne and rosacea till many of my skin emergencies today. I have never been anything but satisfied by the care, products, and results. Their skin products are high quality and effective and I recommend them to everyone.I even purchase their ZO Skin products as gifts for my family members. I highly recommend coming here and Dr. Obagi More

Let's just say the prices are comparable to high quality skin care products and services. But well with the investment. More

I had a wonderful experience with Obagi today! As soon as I walked in, the atmosphere was very peaceful and zen. Abby gave me an express facial and it was just what I needed! Her calming energy helped me relax and she really made my skin glow. Thank you Obagi and Abby for making me feel beautiful! More

Highly recommended! I always trust his professional judgement to make me look my absolute best by enhancing my natural features. A true artist ! More

Received a comfort level of services recommended. More

Nice office, professional staff and doctor More

I've been getting facials for years and NEVER have I had an experience like I had today.  Not only, did Nikki perform a facial, she also derma planed my face.  It beats waxing and threading!  The staff is top notch and my overall experience was the best in 43 years!!!! More

I gotta say, I was a little worried to come in after seeing a handful of negative reviews. But now, it's safe to say that unfavorable feedbacks should in no way stop anyone from visiting this clinic, because these guys know how to brings results.They've come up with a standard, yet very elaborate approach on how to treat problematic skin/adult acne. And it works! It not only fixes the main condition, but improves the quality of skin as well. Unlike many respected derm docs that give out prescriptions that target the acne problem solely, at Obagi there is an entire program designed to fix all possible skin complications. I can't stress enough how important this is, especially if you have sensitive skin that reacts to every slight impact on it. Also unlike many beauty spots, they didn't pretend facials would make a noticeable change and insisted on me taking more significant steps to handle the matter.Yes, the prices are high and maybe someone in the past had possible unpleasant interactions with the staff. But I honestly can say that when you've been struggling with adult acne for a long time, the results overweight everything else.  I wanna recommend this clinic to everyone with skin concerns. I've gone through my treatment without taking any medications internally and it was the most, I wanna repeat, the most effective one I've tried ... I hope they'll think about expanding to other countries, because their products are as efficient  as one can hope for. This is my first and probably last review on yelp. I just felt like someone has to do justice to this place and explain why the readers should try to oversee the negative reviews in favor of permanent results. More

I originally was referred to this location years ago.  I was a bit nervous with the expense and procedures.  The staff was able to accommodate very quickly facials and peels for my freckles.  I purchased the entire line for treatment.  The only disappointment is the change in the product.  I enjoyed and saw the results a lot faster in the original U.S. And euro Nuderm line.  The new line is the Zo line which in my opinion not as effective, still a great product just not as quickly effective as the Original Nuderm line. The location is very clean and organized and the staff is very informative on what's best for your skin and what's not, the staff doesn't up sell which I like .  The eye cream and vitamin C are a must for me :) and well worth the price. More

I can't say enough good things about this facility, staff and products! I've been battling acne for 20 years and have seen countless estheticians and dermatologists. My skin is finally seeing results and I can go out without makeup on without being embarrassed about my acne or scars. I recently had a waxing incident and thought I was going to have a meltdown when I saw what my face looked like. I went in to ZO and they instantly got me the product I needed to  not scar and when I went in the following day the dr happened to be there and he saw me and told me exactly what to do, all of this without charge, just being caring about a client and wanting to help. They go above and beyond and you can tell they truly care and want the best for you! Highly recommend anyone, skin problems or just maintenance to check them out, you won't be disappointed. More

My mom found Dr. Obagi in a magazine 20+ years ago and not only has he helped her immensely, he has helped me as well! I started going to Obagi for my acne when I was a young teenager after Kaiser dermatologists were no help. I got on his regimen and it helped me, but as I continued going through puberty and my acne was getting worse, I needed something more as nothing else was working. He recommended accutane for me (twice! the first time I didn't listen!) and I'm so glad he did. It was the only thing that worked and now 2 years after he prescribed it/insisted I get on it and even suggesting I go through Kaiser as it'd be cheaper there and about 6 months after finishing my course on accutane, I am acne free. He knows what he's doing and his products work. If you listen to him and do what he suggests, you'll be happy with your skin. I've also gone there for facials with Liz and she is the best! Suzy is also always friendly and welcoming. More

I went in for a hydrofacial and I won't go anywhere else. This place is spotless and beautiful. You feel like you are in a five star spa and they treat you like a queen! I got so much information on my skin type and they helped me figure out a new skincare regime that has made a world of difference. Can't wait for my next appt! More

Dr. Obagi's products literally changed my life! I've suffered from adult acne since my early 20's and its taken a toll on my psychological state of mind; not feeling good about myself had a negative trickle down effect when it came to all areas of my life and I lacked confidence. I can say that I've tried every acne product on the market. I've been prescribed topical acne medications, organic face washes, and other expensive skin care brands and nothing has worked the way Obagi's products have. I've seen consistent progress and am beyond thrilled with the results. I feel like I can do anything now and have definitely found a new sense of confidence. I saw Nurse practitioner Anita and she was amazing. Everyone there is so warm, friendly, and accommodating. I just wish I would have found Dr. Obagi sooner. More

Wonderful staff great service my skin has improved tremendously since I have been going there. More

Commit to Obagi's aggressive regime and your skin will be transformed. What's a better investment than always putting your best face forward? More

Dr. Obagi is an absolute genius. My skin is finally on the right track to where I want it to be after constant picking and deep scars. During my consultation, he had a sense of humor and was straight to the point with my skin's problems. The institute and its staff are lovely and very high-end. I came in to buy more products again and am so excited to keep seeing results. The products are worth the price, they actually WORK. More

I have been suffering from acne since high school. Before visiting the Obagi Skin Health Institute, I have tried a lot of the over-the-counter treatments, like the Proactive, Clinique, Neutrogena, etc. All of these had worked for a while, and then stopped working. And none of them can actually reduce/control my breakouts and my acne scars that left behind.I finally decided to visit the dermatologist last year after being depressed with the OTC treatments. And I am so happy that I made the decision. To be honestly, I didn't do a lot of research on which dermatologist that I'm gonna visit. I just googled it, and Obagi popped up! I called for an appointment and the miracle has begun!My first consultation was with the well-famed Dr. Obagi. As all the negative reviews said, it was right that he didn't spend a lot of time with me, totally about 20 minutes. By then I was using all OTC products. But I convinced myself to switch to the all Obagi products after seeing how great skin Dr. Obagi himself has. I'm not gonna lie that everything was sooooooooo expensive. But the result makes me believe that you get what you pay for.Before I made my decision on whether I'm gonna start the program, Dr. Obagi warned me about the possible side effects in the first month, including severe peeling and redness. I was scared. But my skin was pretty bad at that time. So I thought I had nothing more to lose. I started the Obagi program in Feb. last year, and went out of it in Sept. I think.It was a very harsh program. My skin was peeking and extremely red with pain in the first month. Nothing actually helped with the side effects. I was a little bit afraid. But all the reviews online were saying that these were normal. And I remembered that Dr. Obagi also warned me about these. So I insisted in the program. In the meantime, my acne was already under control. I got very few breakouts. And none of them were as big as they were before. I was in the program for about 6-7 months. I walked out with natural glowing skin. Most of my acne scars were cleared out. And my breakouts were under control. During the program, I forced myself to stick with the products that Dr. Obagi prescribed except for some extremely gentle hydrating products. I also got regular facial to get off the dead skin. I was also put into the accutane program for 5 months. My insurance didn't cover it. So it was expensive. But I was very lucky that I didn't have any side effects. I don't know how well accutane worked because I was using the Obagi products in conjunction with it. But the whole program cleared me out.Starting from this year, I thought I would try out some other medical brands and stopped using all Obagi products for couple of months. And this is true. My acne went worse. It was not as bad as it was before the treatment. But it definitely went worse comparing last year. So I went back to use the complex A cream, the blender cream and the Te-pads in conjunction with other non-Obagi products. After a month of doing so, my skin was back to normal again. Even during my cycle period, I didn't get a single big breakout.Obagi program is definitely nose-bleeding expensive. And it is also a very harsh program. I don't think everybody can tolerate it. So do the research before going there. If you can't get over with the peeling and redness, then it probably is not for you. Since I started the program, I am getting so many compliments on my skin. And I even referred a friend there. And she was also getting very satisfactory results. All I want to say is that if you decide to go there, then just fully trust the doctors there; follow strictly with the program; be patient and be consistent. You will see results. And you will get what you pay for. More

Dr Obaji changed my life.I was in my 30's and still dealing with pimples...After Dr Obaji treatment I had baby skin. It was 20 years ago and now my daughter , who tried so many different treatments, loves Nu Derm and some other products from Obaji.  I usually don't write reviews but I'm so thankful to Dr for changing my skin. More

I have suffered with adult acne since I was 45, then menopause, then just constant cystic breakouts. I tried many EXPENSIVE products that were prescription including retin A Micro-gel. Nothing really worked or at least not for long. I kept hearing about Obaji and many estheticians who did not work for his company would say he is the best. Since using Obaji, my skin has drastically changed and improved. I do not like how expensive it is to see him but the products are comparable in price in what I was buying previously. I do believe I have found my home with Obaji when it come sto my facial products. More

Very caring and responsive. Takes her work very seriously. More

I had some Cystic Acne at the age of 40!! I couldn't shave on a daily basis because my skin was very sensitive. After using different products and wasting my money, I went to see Dr. Obagi. The result: very healthy, firm skin. No more cystic acne, and I could shave without any bumps and acne!!!! I highly recommend this institute. I have been dealing with Dr. Obagi, and his registered nurse Diana. Very happy with the office staff and the result is amazing. The only downfall is that the visits are costly and they don't accept insurance, but you could submit the recite to your health insurance and they reimburse you partially. More

the best doctor in the world has created the best products. i have tried every product there is in themarket for my skin . this is the only line of skin productsthat  it does what it spouse to do. do not waste your money, time, most important your face with somethingelse. More

I guess first off I should say that I am one of those people who started getting blemishes (what a soft word) at 12 or 13, and they never went away.  Had them through my teens, 20's, 30's, 40's and 50's (really).  The sites moved around, forehead to all over to chin.  Tried Accutane in my 30's when it first came out (got a "remission" of acne for about 6 years, didn't want to take another round because I was child bearing).  Throughout my life I have battled acne and dealt with the emotional effects.  In addition to Accutane, I've used benzol peroxide, tetracycline, cleocine, retin-A, the pill, Christine Valmay, Dermatalogica, Erno Lazlo, over the counter remedies too numerous to mention or even remember, and even toothpaste and windex (courtesy of My Big Fat Greek Wedding, it worked for Aidan but not for me). OK, there are my credentials.Obagi......OMG.  The counsultation is $200, and Dr. Obagi doesn't say much (I think he says the same thing to everyone) so you could actually skip that if you want to purchase his products online instead of in his office, it is the same stuff.The products work.  That is all I can say.  I am 59 and my skin is smooth, the age spots are GONE, no blemishes (whoever tells you that acne ends after menopause is wrong),  no peeling from using the wrong stuff (you can always use less if you peel from his products, and some peeling is good), I guess the best thing I can say is that I don't spend any time worrying about my skin, and I feel great about how my skin looks. More

this is by far the best skin treatment clinic & doctor.  Although I spend about $2000/year for products and treatments, I think this is by far much less expensive than some of the "spa facials" and expensive cosmetics you buy from dept stores.  I've been a patient of Dr Obagi for over 10 years and have referred everyone I know who is interested in skin care (some of my friends have had serious problems with pigmentation spots from sun exposure).  My skin is i the best conditio since my 30's (and I'm almost 60).  Most people think I'm in my 40's.  I cannot more highly recommend a skin treatment.  Although you may have to wait to see Dr Obagi, it is worth the wait.  He is very no nonsense and direct in his diagnosis.  His daughter, Sandra, manages the San Gabriel clinic and does the facials (therapeutic, not be confused with spa facials).  She is really good and takes time to answer questions and make recommendations). More

He is the best... I went before a shoot and had broke out .. I had the mini dermabrasion and I cleared up in three days.... and looked good enough that afternoon for the shoot.My mom uses it she is 48 and looks 38.  But I just use it for when I break out ... from stress.I love the front door.. you push it and it opens. The waterfall is cool and the upside down water bottles are nice but the cold water is better.  I love the rocks you hold on to during the treatment and Liz is the best... we love her.Drawback.. if you have freckles is lightens them and mine are a part of my look... so they lightened a bit but come back. More

Dr. Obagi is a well-known skin-care specialist...he even has his own clinically proven Obagi system to treat hyperpigmentation, pot-marks, etc.  Seriously...it's a MIRACLE system.During his consultation (which runs $200-350 depending on how many issues he's talking to you about...me, it was just pigmentation) he'll look you over with a fine-tooth comb (literally, checks your face and hair-line and so on) and then he'll A) diagnose B) diagram what's going on with your skin and WHY C) talk about what you've done in the past to correct it D) illustrate with pen and paper how he's going to fix it E) goes over which products will work for you and how to use them.  He's very approachable, likeable, knowledgeable...he'll answer any and all questions.  Basically he told me that I should just go hom and give all of my skin-care products to someone I don't like...cuz none of them work! lolIf you want to TRANSFORM your skin and not just MASK it...go to Dr. Obagi. More